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Cultural Training in Mexico

Doing business in Mexico isn't like going on holiday: don't expect to get by with knowledge of a few words, and don't assume business is conducted in the same way universally.

But how can you properly prepare? There are many cultural training companies and schools which can help you. They offer cross-cultural grounding, bridging the translatory and protocolic gaps between nations and people.

Providing guidance in all areas of business and sociality, these cultural training companies are experts when it comes to negotiation training; management training; and diversity training. All training, of course, can be country-specific.

Tutorials can take many forms, so investigate which will be right for you and, if necessary, your employees.

Business Etiquette in Mexico

The formalities and informalities; the how d'you dos and how d'you don'ts. Etiquette is one of the foundations of modern civilisation, and business is no exception. A business blunder, in some countries, could mean the difference between a deal and disrepute. Again, its all about culture if not adopting, at least recognising and respecting the traditions and protocols of a people.

First rule for marketing in Mexico: the right connections facilitate business success. Second rule: first impressions matter. Third rule: face-to-face meetings are preferred over telephone, letters or email.

In business meeting usually the initial meeting is with someone of high stature, hence it is important your delegation include an upper-level executive. After the initial getting-to-know-you meeting, the senior executive may not attend meetings anymore. Its not a bad sign: it means you are now getting down to business. Expect to answer questions about your personal background, family and life interests.

It is important that you arrive on time for meetings, although your Mexican business associates may be up to 30 minutes late. Do not appear irritated if this occurs as people often run behind schedule.

It will take several meetings to come to an agreement. Negotiations and decisions may take a long time in Mexico. You must be patient. Deadlines are seen as flexible and fluid, and negotiations will include a lot of haggling. Do not give your best offer first and do not include an attorney on your negotiating team.

Have all written material available in both English and Spanish. If you do not speak Spanish, hire an interpreter.

British business dress code applies.

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