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Cultural Training in Austria

Doing business in Austria isn't like going on holiday: don't expect to get by with knowledge of a few words, and don't assume business is conducted in the same way universally.

But how can you properly prepare to expand a business to Austria? There are many cultural training companies and schools which can help you. They offer cross-cultural grounding, bridging the translatory and protocolic gaps between nations and people.

Providing guidance in all areas of business and sociality, these cultural training companies are experts when it comes to negotiation training; management training; and diversity training. All training, of course, can be country-specific.

Tutorials can take many forms, so investigate which will be right for you and, if necessary, your employees.

Business Etiquette in Austria

The formalities and informalities; the how d'you dos and how d'you don'ts. Etiquette is one of the foundations of modern civilisation, and business is no exception. A business blunder, in some countries, could mean the difference between a deal and disrepute. Again, its all about culture if not adopting, at least recognising and respecting the traditions and protocols of a people.

Etiquette in Austria is important and like they say you can only make a first impression once! Austrians will judge you on how you look and how you are dressed. It is vital to exercise good manners at all times and there is little small talk and joking in the office environment. Address people by their academic title and their surname, the Austrians only really use their first names for family and friends. Expect a great deal of written communications and book appointments about 3 to 4 weeks in advance, avoiding scheduling around August, Christmas and Easter. Do not cancel meeting at the last minute as this can ruin relationships and make sure presentations are accurate and precise. Follow up a meeting with a letter that addresses what was agreed, next steps and who will be responsible for taking action. And above all this remember that the Austrians are blunt, almost to the point of rudeness. This is not an attempt to be rude at all, it is simply indicative of their desire to move the discussion along

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